Shipping + Returns

Rates

Our current preferred carrier is USPS.

We do not offer return labels or offer free returns. The shipping of a return is at the expense of the customer. 
If a customer enters shipping details incorrectly and the item is returned to Petit Kouraj or any partnered retailer, the customer will be charged again for shipping the item out a second time. Please double check your address and verify carefully.

Tracking

Tracking numbers are automatically emailed when the order is shipped. If you have not received your tracking link and your order has been processed, please check your junk/spam mail folders before contacting us to save an extra step.

US Shipping

We offer FREE SHIPPING for US purchases.

Due to demand, our current lead time is 7 business days (excluding weekends, holidays and any custom items). Please allow extra ship time during sale periods or holiday seasons. Some pieces require extended production time.

International Shipping

Yes, Petit Kouraj ships globally.

Due to demand, our current lead time is 10-14 business days (excluding weekends, holidays and any custom items). Please allow extra ship time during sale periods or holiday seasons. Some pieces require extended production time.

Any custom items are shipped as soon as the piece is ready. The customer will be notified via email and provided with a tracking number. If you do not receive your tracking number, please email us directly at studio@petitkouraj.com